Privacy Policy, Terms of Service, Acceptable Use Policy

Privacy:
We respect the privacy of our users. In no way will your information be sold to anyone, ever. We hate spam just as much as you do, and we would never jeopardize your rights.

Terms of Service:
Hostdoggy Web Services reserves the right to suspend or cancel a client's access to any or all services should we decide, in our own estimation, that an account has been inappropriately used. This applies to all accounts held by a client in the event that one account is used inappropriately.

Server Abuse
Any attempt to cause harm to a server or client of Hostdoggy Web Services or to access files and services for which you are not specifically authorized is strictly prohibited.

Any use or attempted use of an Internet account or computer without the owner's authorization is prohibited and may result in prosecution under the full extent of the law and may include, but is not limited to: warnings, account suspension or cancellation, and civil or criminal legal action.

Hostdoggy Web Services reserves the right to discontinue service or deny access to anyone who violates our terms and conditions. One (1) warning will be issued, if abuse continues, accounts will terminated without notice. If an account is terminated for violation of our terms of service no refunds will be made for any fees paid, including set-up fees and payments in advance for any period of time.

Authorized Use of Servers
Web hosting servers are for web hosting only. Any use of the servers for bulk emailing, unsolicited emailings, newsgroup spamming, illegal content, copyright or trademark infringement, warez, cracks, software serial numbers, pornography of any kind or links to any of the above services, including through third-party banner-link programs, is strictly prohibited. Use of the servers for running game or IRC servers or bots is prohibited. Sites containing "hate" content, content promoting physical harm to any individual or group, content that exploits individuals under the age of 18 years is likewise prohibited.

Data Transfer
Each account includes a specific data transfer allowance. Sites exceeding this limit will be suspended automatically. Sites will be turned back on once payment for extra bandwidth is made.

Spam & Other Unsolicited Email
Sending spam and other unsolicited email is strictly prohibited. This includes, but is not limited to, any email which solicits the recipient to visit your site or purchase a product. You may not use an outside, third-party mailer to send spam for your site hosted on our servers or network (spam-vertising), even if they or you do not send the spam through our network.

You may further not post advertisements to non-advertising newsgroups or other public forums with any posting referencing your site on our servers in any way, including using your email address hosted with us.

You may not use your account with us to harass any individual in any way. A single message sent after an individual has requested that you cease contact may be considered harassment.

Failure to comply will result in suspension and termination without refund of current months charges.

CGI Scripts & Other Applications
You are free to use any CGI scripts you wish provided they do not harm our network or server or that of any other individual or company. However, we reserve the right to disable any CGI script or program that effects normal server operation without prior warning. This includes, but is not limited to, search scripts, link scripts, and stats analysis scripts which make use of the server's resources to such an extent as to interfere with other users.

Technical Support
Reasonable technical support will be provided at no cost during Hostdoggy Web Service's 24 hours a day by the use of our online help desk. Free technical support does not include programming assistance, HTML assistance, web design assistance, assistance in using your personal computer, or any assistance with services not provided by Hostdoggy Web Services or specifically excluded in this document or elsewhere in any Hostdoggy Web Services publication.  Hostdoggy Web Services reserves the right to define a level of technical support as unreasonable and to enforce limits.

Technical support will not be provided to anyone but the account holder.

Provided Services
While we will make every effort to provide all reasonable upgrades and new technology, Hostdoggy Web Services is not obligated to provide any services not described in any of our publications and is not obligated to provide any services which we opt to cancel at any time. In the event that we cancel or discontinue a major service we will provide pro-rated refunds to those clients who choose to cancel service.

If you require a service which is not described in our publications or account descriptions we will make every effort to provide it, within reason if it is not detrimental to the servers or network. If you require a commercial application which is not installed on our servers and is not in high demand we may, at our option, give you the option of purchasing the application from the vendor for installation.

Payment Policies
All accounts are provided on a pre-paid basis, "including mail in payments". Payment must be received prior to account activation and must be received on or before each renewal date. Accounts paid by credit card for monthly billing will be automatically charged. If payment is not received, accounts will be suspended/deleted without notice.

Payment is accepted via Visa, MasterCard, American Express, Discover Card, Pay Pal, mail in money order.

The client is responsible for all money owed on the account, including bandwidth charges, returned payment charges, and any other charges incurred from the date of account set-up through the date of cancellation. Please see the following section for important information regarding cancellation.

If an account is deactivated by Hostdoggy Web Services for non-payment, a reactivation fee of $20 will apply.

Cancellation Policy
Accounts are considered active, whether in use or not, until the client notifies Hostdoggy Web Services in writing and receives confirmation of receipt of cancellation. This policy has been put in place to protect Hostdoggy Web Services. We will work with any clients who wish to cancel service and have no intent, by the implementation of this policy, to make lives difficult. On the contrary, we wish to keep all of our clients happy and satisfied with service, even in the event of cancellation. All cancellation requests must be confirmed by some method of identity verification for the client's protection.

Phone requests for cancellation will not be accepted for security reasons. Requests must be made by email with confirmation or in writing with your user name and password.  Verification will follow.

Refunds
All accounts with Hostdoggy Web Services include a 30 day money-back satisfaction guarantee. If you are not completely satisfied with our services within the first 30 days after set-up of your first account, you will be given a full refund of the contract amount excluding set-up fees, domain registration fees, add-on/upgrade fees and overages. Set-up fees are refundable only if the account order is canceled prior to account activation. If you received free domain name registration as a part of your account and the domain was registered, you will be charged a fee equivalent to the then-current domain name registration fees for the period for which the domain name was registered.

Refunds will not be made for any set-up fees, data transfer overage fees, or any other services which were provided but are not included in the standard account offering.

Refunds are not available for domain name registration for any period of time after the domain has been registered.

Account Contact Information
The client is responsible for keeping Hostdoggy Web Services informed of any changes to their name, mailing address, phone number, or email address.

Electronic Commerce and e-Commerce Security
You are responsible for the security of any of your customers' credit card numbers or other vital and/or sensitive information which you may have access to as a result of conducting electronic commerce on our servers and/or network.

You are responsible for ensuring that all products offered on your website are offered in compliance with all relevant local laws and for calculating and collecting any relevant sales tax.

IP Addresses
Hostdoggy Web Services shall maintain control over all IP addresses assigned to hosted domains and servers and reserves the right to change said IP addresses with one day's notice, except in an emergency situation, in which case IP addresses may change without notice. We are not responsible for any downtime or outages caused by clients who choose to host their DNS elsewhere. We provide DNS hosting services included with all of our hosting accounts and as such urge our clients to take advantage of this service.

*Note: This service is included by default, unless you specifically choose to host your DNS elsewhere you need not be concerned about this issue.

Domain Name Registration
If the client requests domain name registration for any period of time he agrees to pay for that period in full at the then-current rates and understands that no refund is available for domain name registration under any circumstances. In the event of an unresolved returned payment (insufficient funds, credit card charge back, etc.) the client agrees to transfer ownership of the domain to Hostdoggy Web Services without reservation of any sort, including the right to make the domain name available to other parties for purchase. Reversion of registration to the client, in this event, is subject to our regular returned payment and re-activation fees.

Refusal of Service
Hostdoggy Web Services reserves the right to refuse service to anyone.

Indemnification
CUSTOMER AGREES THAT IT SHALL DEFEND, INDEMNIFY, SAVE AND HOLD HOSTDOGGY WEB SERVICES HARMLESS FROM ANY AND ALL DEMANDS, LIABILITIES, LOSSES, COSTS AND CLAIMS, INCLUDING REASONABLE ATTORNEY'S FEES ASSERTED AGAINST HOSTDOGGY WEB SERVICES, ITS AGENTS, ITS CUSTOMERS, OFFICERS AND EMPLOYEES, THAT MAY ARISE OR RESULT FROM ANY SERVICE PROVIDED OR PERFORMED OR AGREED TO BE PERFORMED OR ANY PRODUCT SOLD BY CUSTOMER, ITS AGENTS, EMPLOYEES OR ASSIGNS. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD HARMLESS HOSTDOGGY WEB SERVICES AGAINST LIABILITIES ARISING OUT OF; (1) ANY INJURY TO PERSON OR PROPERTY CAUSED BY ANY PRODUCTS SOLD OR OTHERWISE DISTRIBUTED IN CONNECTION WITH HOSTDOGGY WEB SERVICE'S SERVERS OR NETWORK; (2) ANY MATERIAL SUPPLIED BY CUSTOMER INFRINGING OR ALLEGEDLY INFRINGING ON THE PROPRIETARY RIGHTS OF A THIRD PARTY; ( 3) COPYRIGHT INFRINGEMENT AND (4) ANY DEFECTIVE PRODUCTS SOLD TO CUSTOMER FROM HOSTDOGGY WEB SERVICE'S SERVERS OR NETWORK.

Disclaimer
HOSTDOGGY WEB SERVICES WILL NOT BE RESPONSIBLE FOR ANY DAMAGES YOUR BUSINESS MAY SUFFER. HOSTDOGGY WEB SERVICES MAKES NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED FOR SERVICES WE PROVIDE. HOSTDOGGY WEB SERVICES DISCLAIMS ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS INCLUDES LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, WRONG DELIVERY, AND ANY AND ALL SERVICE INTERRUPTIONS CAUSED BY HOSTDOGGY WEB SERVICES AND ITS EMPLOYEES. HOSTDOGGY WEB SERVICES RESERVES THE RIGHT TO REVISE ITS POLICIES AT ANY TIME.

FAILURE TO FOLLOW ANY TERM OR CONDITION WILL BE GROUNDS FOR IMMEDIATE ACCOUNT DEACTIVATION.

HOSTDOGGY WEB SERVICES reserves the right to make changes to this policy. Any such changes will become effective 30 days after notice of said changes is posted on our website, sent out via email, or sent out via postal mail, at our discretion.